Jennifer Ferguson

Jennifer Ferguson
Job Title
Head of User Experience & Student Success
Phone number
User Experience & Student Success
Liaison area
First Year Writing
How can I help you?

I can answer questions about gaining access to library resources as well as purchasing materials for the Tisch Library collection. I can also help you with research and finding sources related to topics in first-year writing. You can also ask me about designing usability testing for and assessing the user's experience of virtual and physical spaces and services; developing and supporting online learning objects and online services for all Tufts learners; the library's website and research guides; and programming for first-year instruction and outreach to historically underrepresented and marginalized groups as part of our commitment to diversity, equity, inclusion, and justice.